Shipping Policy

For wholesale accounts within 40 miles of 17620 140th Ave SE Renton Washington, orders placed by EOD Monday, will be delivered by that upcoming Thursday. Orders placed after Monday, will be delivered by Thursday the following week. Shipping is handled via UPS. We have flat fee shipping of $25 in-state and $60 out of state. Orders are generally shipped within 1-3 business days from the date the order is placed.  Factors we consider when shipping is 1. Estimated arrival, 2. how close arrival is to the weekend, 3. order size, 4. freeze time for jars, and 5. day order is placed.  If package is lost, damaged delayed, or stolen and you have Route insurance you can file a claim at https://claims.route.com/. If there is an error by customer or return, customer is responsible for shipping and restocking fee ($5-$10 depending on item and quantity).